Refund policy
At G-Max, we want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Eligibility for Returns
- Items must be returned within 2 days of delivery.
- Products must be unused, unwashed, and in their original condition with all tags intact.
- Items that are damaged, worn, or altered will not be accepted for return.
Non-Returnable Items
- Sale or discounted items
- Items marked as final sale
How to Initiate a Return Contact us at gmaxclothings@gmail.com or call +91 8056746306 within 2 days of receiving your order. Please include your order number and reason for return.
Refunds
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7-10 business days.
- Shipping charges are non-refundable.
Exchanges We offer exchanges for size or colour issues, subject to stock availability. Please contact us to arrange an exchange.
Damaged or Defective Items If you receive a damaged or defective product, please contact us within 48 hours of delivery with photos. We will arrange a replacement or full refund at no additional cost.
Return Shipping Return shipping costs are to be borne by the customer unless the item is defective or incorrect.
For any queries, contact us at gmaxclothings@gmail.com.